PRIVACY POLICY

 

Your privacy is important to us! Goldmorning is committed to protecting your privacy and providing you with a safe and secure online experience. This Privacy Policy applies to www.goldmorning.com, as well as any other website owned by Goldmorning or communication sent by Goldmorning. Please read it carefully. Your continued use of our website signifies your acceptance of this Privacy Policy. You can contact us with any questions that you may have and we will be happy to answer!

Goldmorning does not retain financial information. Our payment gateway is managed by Stripe. If you enter your credit card information on our site, Stripe will process the transaction and retain a record of it. Goldmorning keeps no record of your credit card number. 

Goldmorning may, and you hereby authorize us to disclose your personal information when required to do so by law, when Goldmorning, in its sole discretion believes that you are in violation of our Terms and Conditions, or when you violate any state or federal laws, or Goldmorning in its sole discretion deems it necessary or appropriate to protect the personal safety of other users of Goldmorning services or to protect the rights or property of Goldmorning.

EMAIL

Goldmorning send emails to notify customers about new arrivals and special events. You may opt out at any time by clicking the unsubscribe link. We may send you emails to confirm your order, send tracking information, or to communicate with you specifically about your order, or in response to a question either to our email, chat, or any of our social media accounts. All customer service communication will be through email. Goldmorning reserves the right to use pictures, screenshots or pastings of conversation for those pursuing defamation of character of Goldmorning.


TERMS OF SERVICE

 

USE OF GOLDMORNING.COM

By using Goldmorning.com you represent and warrant that you are at least 18 years of age or are using Goldmorning.com with the permission and supervision of a parent or guardian.

Subject to these Terms and Conditions, Goldmorning hereby grants you a limited, revocable, non-exclusive license to access and use the Goldmorning website on your computer or mobile device. You may not reproduce, modify, display or otherwise make commercial use of any content from the Goldmorning website unless expressly permitted by Goldmorning.. Goldmorning reserves the right to refuse service to any individual at its sole discretion and without limitation if it believes that a user's conduct violates applicable laws or is otherwise harmful to Goldmorning.

Goldmorning prohibits the use of the site in any way that harasses, defames, abuses or violates the rights of any person. 

 

TERMS OF SALE

Any and all items purchased from Goldmorning are solely for personal use of the customer. Goldmorning goods cannot be redistributed or resold for commercial purposes.

Prices for all Goldmorning items will be posted on Goldmorning.com. Your chosen method of payment will be charged for the posted price (plus applicable tax and shipping) for the posted price on the day the purchase is made. Goldmorning reserves the right to change prices at any time, and is not responsible for refunds if the price of an item is reduced after purchase.

Goldmorning accepts various payment methods, including major credit cards, PayPal, and Apple Pay. You acknowledge that Goldmorning utilizes a third party payment provider to charge your method of payment for the amounts displayed on the checkout page. This includes all applicable taxes and shipping. All payments will be made in US dollars. Goldmorning, and Goldmorning's third party payment provider do not retain or distribute any of your confidential financial information.

 

RETURNS

We accept returns for store credit on packages that are post marked within 14 calendar days from the date the item is delivered. Any received thereafter will be automatically returned/refused to sender or will be subject to a 40% restocking feeGoldmorning is not responsible for returns that are received outside the 14 calendar days. We will not process late returns.

The cost of return shipping is at the customer’s expense.

Items are the customer's responsibility until they are returned to Goldmorning. Items that are not received by Goldmorning will not be issued a refund. We recommend returning items through traceable mail, and that customers ask for receipt of postage at the time of shipping. Insuring your return package for the value of your items is also recommended.

Returns that are received without the order number postcard or note with your order number will be placed on hold until the sender contacts Goldmorning.

All items must be in the same condition as received, with tags attached. We reserve the right to refuse a refund, store credit or exchange if we feel the items have been worn, damaged, had tags removed, stained, marked, excessively wrinkled, altered in any way or, if in any other manner the item is not in the same condition in which it was sent. We may also charge a restocking fee for excessively wrinkled and/or poorly packaged items. Items returned to us with makeup, deodorant, perfume, animal hair or similar product stains are non refundable, ineligible for store credit and will be shipped back at your expense.

Shoes must be returned in their original box and placed inside an additional, protective shipping box. Damage to the shoe box makes the shoes ineligible for return - in this case, the shoes will be shipped back to you and you are subject to the return shipping costs.

All Marked Down items (i.e. Sale, Flash Sale, Clearance, Last Chance, etc), items purchased with a discount code, Re-Wear Fashion, intimates, swimwear and Bath and Body are Final Sale. Final Sale purchases are not redeemable for any type of store credit or exchange. We will not process returns on Final Sale items.

We are not responsible for items that are unable to be returned within the 4 and 14 days due to reasons such as vacation, time away, holidays, and any other reason that is beyond the control of Goldmorning. It us up to the customer to manage their schedules accordingly. Refunds and store credits will not be granted for such reason. 

Goldmorning does not have any control over when your credit card company will process a charge back. Typically, you will see your refund within 3-5 business days, but this is not guaranteed.

Eligible returned items purchased with a store credit will be given store credit. Items purchased with a store credit for the second time will be considered final sale.

Return Fraud: We are a small business of three. We pack all orders by hand. Please do not place orders for market research or photoshoots with the intent to return. If we feel a order was placed for any other reason than to shop, we reserve the right to refuse a refund. Large orders that are returned in full, or near full may be subject to a restocking fee. (This clause is to prevent return fraud and those who may order irresponsibly. We do not wish to discourage those ordering with honest intent from placing large orders!)


POP SOCKETS

Goldmorning is not responsible for damage to any mobile device incurred while using a pop socket. Please note that the pop socket is designed to aid in the grip of a handset, and not support it's full weight. Please use care when handling your mobile device. Goldmorning is not liable for any handset damage due to proper or improper use of Goldmorning branded pop sockets.

 

INTELLECTUAL PROPERTY RIGHTS

All graphics, verbage, images, and content on the Goldmorning. website, blog, and social media outlets belong exclusively to Goldmorning, or its affiliates. The use of any Goldmorning trademarks or service marks without Goldmorning's express written consent is strictly prohibited.

 

USER REVIEWS, PHOTOS, & COMMENTS

Anything posted or otherwise submitted to Goldmorning, whether on the Goldmorning website, through a mobile application, blog, or any form of social media, or through a hashtag provided by Goldmorning, will be treated as public and nonproprietary. By submitting reviews, photos, and/or comments to Goldmorning., you grant Goldmorning a royalty-free, worldwide, perpetual, irrevocable and transferable right to use, copy, distribute, publish and modify such submissions. All such modified submissions shall automatically become Goldmorning's sole and exclusive property. You also grant Goldmorning the right to use the name that you submit, if any, in connection with said submission. You further represent that you own or otherwise control all rights to any content submitted to Goldmorning.

 

THIRD PARTY SITES

Goldmorning provides links to select third part websites (namely, Instagram, Facebook, and private photography websites) for your convenience. Goldmorning does not review or endorse any content on the aforementioned sites. Use of these sites are at your own risk and discretion. Goldmorning recommends the use of common sense and judgement as we cannot verify any content listed, and the Terms of Service on any external sites may be different than those of Goldmorning. 

 

COMMUNICATIONS

By visiting the site or contacting Goldmorning through email or social media, you are communicating with us electronically, and grant us consent to communicate with you through the same channels. You agree that all electronic communications from Goldmorning are legally binding and satisfy all applicable law in regards to written communication.